You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Maren Jewellery, Owner: Helge Hautpmann, Rimstinger Str. 28B, 83254 Breitbrunn am Chiemsee Tel.: +49-178-1890685; E-Mail: info@marenjewellery.com

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You may use the attached withdrawal form for this purpose, but it is not required.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from the contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold the reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to Maren Jewellery, Owner: Helge Hautpmann, Söflinger Str. 250, 89077 Ulm without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods which was not necessary to check their condition, properties, and functioning.

End of withdrawal instructions

1. Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Examples of cases under section 1.(1) include jewelry with engravings or custom-made jewelry, as these pieces are intended for final sale and have been individually made according to the customer's instructions.

2. Exercising the right of withdrawal

If you wish to exercise your right of withdrawal, please request the return label for easy processing and insurance of the goods at info@marenjewellery.com.

3. Defects

The statutory liability for defects applies to goods from Maren Jewellery.

4. Liability

In cases of statutory strict liability (e.g. from a guarantee or under the Product Liability Act), Maren Jewellery is liable without limitation, as well as for personal injury (injury to life, body, health). Maren Jewellery is also liable without limitation for intent and gross negligence. In the case of slight negligence, Maren Jewellery is only liable for the breach of cardinal obligations. Cardinal obligations are those obligations whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance you may regularly rely. In these cases, however, Maren Jewellery is not liable for indirect or unforeseeable damages, consequential damages, loss of profit, or missed savings. Otherwise, Maren Jewellery's liability for slight negligence is excluded. This limitation of liability also applies to the legal representatives, employees, salaried staff, and vicarious agents of Maren Jewellery.

5. Contract text

The contract text is not stored for you by Maren Jewellery and is no longer accessible to you on the Maren Jewellery website after the contract has been concluded. However, at the time of conclusion of the contract, you have the opportunity to access and save the contractual terms, including these General Terms and Conditions.

6. Complaints

Maren Jewellery is not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board in accordance with the Consumer Dispute Resolution Act (VSGB). You can reach us by e-mail at info@marenjewellery.com.

7. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The provisions from which, according to the law of the state in which the customer has their habitual residence, may not be deviated from by agreement remain unaffected.

Status: July 2020